Leading Asian Trade Finance Institution
Solutions: IMEX™ | RIVO™

Customer Snapshot

One of the largest banks in South-East Asia and a leading force in global trade finance, this bank has long been considered one of the most cuttingedge when it comes to innovation and tech adoption. Its partnership with Surecomp began over twenty years ago back in 2001.

Customer: Leading Asian Bank
Headquarters: South East Asia
Regions: Global
Employees: 40k+
Asset Size: 500+bn USD
Trade Finance Clients: 110k
Trade Volume: 32k per month
Users: 2k+

Over the years, the two companies have worked in harmonious collaboration to develop and deploy many innovative solutions for both documentary and open account trade to digitize processes, optimize the customer journey and streamline trade asset management.

1. Objectives

“To automate 80% of trade finance transaction processing to scale for growth, resilience and cost reduction”

  • Process automation to drive growth
  • Agility for better customer service delivery
  • Market leadership with digital-first trade finance operations
  • Integrated documentary trade and supply chain finance

 

2. Solution Overview

Straight through processing automation of trade and supply chain finance transaction lifecycles from pre to post shipment.

  • Surecomp’s IMEX™ for back-office processing across 15+ countries
  • Instrument coverage includes:
    • Letters of Credit
    • Guarantees
    • Documentary Collections
    • Clean Collections
    • Clean Payments
    • Standalone Finances
    • Supply Chain finance

 

3. Implementation & Partnership

“Our relationship with Surecomp has gone from strength to strength, it’s almost like working with an in-house team. A trusted partner at the forefront of trade finance, Surecomp is driving market trends with its heritage and expertise in digitization of the trade finance world.”

  • Extensive domain knowledge and trade finance expertise
  • Deep understanding of the bank’s business needs
  • Collaboration with both companies working together as one team

 

4. Results & Benefits

Trade growth over the past 5 years, with an average of 32k transactions processed per month across two key processing centres – about 80% of which are from the core markets of Singapore and Hong Kong, as well as China, India and Taiwan.

  • Revenue growth and manpower resource savings
  • Faster transaction processing, ease of use and operational efficiency
  • Risk mitigation and standardized workflows
  • On time and on budget implementation
  • Connectivity with core banking system and other external platforms
  • Multi-entity coverage across 15+ countries
  • Digital customer journey with faster supplier on-boarding enabling supply chain resilience
  • Same-day financing across different markets

 

5. What’s Next?

“Digital trade finance is on the brink of explosive acceleration and Surecomp is at the forefront of this innovation. As a leader in digital banking, we are delighted to partner with Surecomp and are constantly striving to support our future growth with minimized processing times.”

  • eBG (Bank Guarantees) – Automation initiative aimed at enabling straight-through processing for electronic bank guarantees
  • Acquisition – Integrating a recently acquired bank into existing trade finance operations
  • Regulatory Compliance – Large-scale projects addressing stringent industry requirements, such as the adoption of ISO 20022 standards