Join our talent community
We thrive on creativity and diversity, on facing challenges and finding solutions. We foster collaboration, innovation and customer centricity. Above all, we are defined by who we are, we put our people first.
We are a truly global team, with over 300 employees, located in 16 different countries, speaking 25 different languages. We are proud of our established and dynamic company, our culture, our heritage and the pivotal shift we are driving in our collaborative approach to digital trade finance.
Surecomp is always on the lookout for talented and driven individuals who are ready to make a difference. If you are interested in joining our fabulous team, we’d love to hear from you
Our vision
Sustainable global trade promotes growth and improves people’s lives. The better the world trades, the better society is.
Our mission
To enable seamless, sustainable trade for everyone by removing barriers and facilitating collaboration.
AM for DACH region (m/f/d)
Who We Are?
Surecomp® is the market-leading provider of digital trade finance solutions for corporates and financial institutions. An industry pioneer for more than thirty-five years, we enable seamless, sustainable trade by breaking down barriers and fostering collaboration. Our award-winning portfolio of cloud and on-premises solutions streamlines the trade finance lifecycle for frictionless transaction processing, enhanced risk mitigation, compliance, decision support, and growth. Underpinned by global offices and an extensive partner network, our prestigious customer footprint spans over eighty countries across the world. For more information visit surecomp.com.
Introducing RIVO
RIVO™ - our collaborative trade finance platform is a centralized digital hub through which any trade finance instrument can be managed to enhance efficiency and optimize customer service. This web-based portal provides open API access to every trade participant for a completely streamlined and sustainable transaction process. For more information on RIVO please visit rivo.trade
Our Vision and Mission
We believe that Sustainable global trade promotes growth and improves people’s lives. The better the world trades, the better society is. Our Mission is to enable seamless sustainable trade for everyone by removing barriers and facilitating collaboration.
About The Role
We are seeking a motivated and ambitious Junior Account Manager for the DACH region. This entry-level role is perfect for candidates eager to stimulate their career in sales/customer facing related positions, with a focus on building relationships and driving growth in a dynamic market.
As a Junior Account Manager, you will play a key role in expanding our market presence, maintaining relationships with existing customers (banks), and driving revenue. You will be responsible for managing a portfolio of accounts, identifying business opportunities, and ensuring customer satisfaction.
Location: The position is based in Germany - preferably Frankfurt.
The candidate should be working occasionally at Surecomp’s site in Germany, Hamburg.
What will you do?
- Cultivate and maintain strong relationships with existing customers in the DACH region, ensuring their needs are met and exceeded.
- Understand customers' needs, objectives, and challenges to provide suitable solutions as well as up sale and cross sale while maximizing customer satisfaction.
- Regularly engage with customers to assess satisfaction levels, gather feedback, and proactively address concerns.
- Develop a deep understanding of Surecomp’s product offerings and capabilities, effectively communicating their value proposition to customers.
- Collaborate with senior AM professionals who will provide mentoring and assist in addressing customer’s needs.
- Work closely with internal teams, including product development, marketing, and customer support, to ensure a seamless customer experience and drive client satisfaction.
Requirements
Knowledge and Experience:
- Bachelor’s degree in business administration, Marketing, or related field.
- 1-3 years of experience in Sales or Account Management, preferably within the financial services or software industry.
- Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce).
- Experience in selling back-office enterprise software solutions for both on-premises and cloud deployment - advantage.
Skills:
- Highly motivated and self-driven.
- Ability to perform in a global company, in a multicultural environment.
- Strong negotiation skills.
- Strong communication skills and customer focused approach.
- Strong work ethic, proactive, self-motivated, and results driven.
- Proficient in spoken and written German and English.
- Willingness to travel within the DACH region as needed.
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